Desktop Support Analyst/Second Line Support/L2 Support required to work onsite five days a week with a large global business based in Dublin. You will provide desktop support in the office as well as on the phone.
This is a twelve month fix term contract with a strong possibility of becoming permanent at a salary of €35,000 to €40,000 (depending on experience)
Key responsibilities:
- Install and configure operating systems and software
- Maintaining PCs to company standards
- Bug fixes
Required skills and experience:
- Previously provided 1st and 2nd line IT support
- Experience in hardware fixes
- SCCM
- Active Directory
- Microsoft Exchange
- Excellent telephone manner
- Experienced working in a customer service role