Desktop Support Analyst/Second Line Support/2nd Line Support

Hubbado Limited
  • Permanent
  • £30,000 - £35,000 (GBP)
  • Marlow, England, United Kingdom
  • 03 Feb 2025

Desktop Support Analyst/Second Line Support/2nd Line Support required to work onsite five days a week with a large global business based in either Guildford or Hampton. You will provide desktop support in the office as well as on the phone.

Description

Desktop Support Analyst/Second Line Support/2nd Line Support required to work onsite five days a week with a large global business based in either Guildford or Hampton. You will provide desktop support in the office as well as on the phone.

This role is paying a salary of £35,000 (please apply if you are looking for higher as I can get more for the right person) +10% bonus.

Key responsibilities:

  • Install and configure operating systems and software
  • Maintaining PCs to company standards
  • Bug fixes

Required skills and experience:

  • Previously provided 1st and 2nd line IT support
  • Strong SCCM, Active Directory and Exchange
  • Experience in hardware fixes
  • Excellent telephone manner
  • Experienced working in a customer service role

Skills

Environments
Desktop
General Software
Microsoft Office 365
IT Infrastructure Expertise
Active Directory
Exchange Connectivity
IT Infrastructure Products
Microsoft SCCM
Service Delivery Scope
Technical Support

Industry Experience

IT company
Consultancy & Professional Services company