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We're looking for a Customer Support Coordinator with excellent communication skills, a personable nature and a can do attitude - fully onsite moving to hybrid model at up to max £28k plus 10% personal bonus. Tasks: Answering all incoming calls Monitor helpdesk inbox Create Support tickets and updating support call system as required Monitoring and management of support call queues Liaise with Engineers supervising their activity on support calls to completion Manage company databases Develop and maintain escalation procedures in line with management approval Liaise with Managers and provide any necessary information Assist with Administrational tasks as and when required...
The Role Do you want to “hack the gibson?” Do you enjoy playing a “nice game of chess”? If we said “hack the planet” would you be able to tell us the film? Our Client is looking for a Senior Manager who lives and breathes hacking and information security. You will have earned your stripes doing CHECK work in data centres and be ready to, or already skilled in leading teams of talented testers. In return we will provide some of the UK’s most unique government and commercial engagements for you to cut your teeth on and a friendly, passionate...
Project Manager to manage a ServiceNow implementation project. This is a three month contract, with a possibility of extension. The rate is £450 to £550 a day (outside IR35) if you are looking for a bit more, please still apply as they may pay more for the right person. You will be required to go into the office in central London around two/three times a week. Project Manager required to deliver ServiceNow with an implementation partner, working and supporting delivery initially of the core products for ITSM, in replacement of the current solution. Internal engagement will primarily be with the...
This is an exciting Director role to lead our go to market approach for IAM services within the Financial Services (FS) sector. A key emphasis of the role will be on originating and leading the delivery of IAM engagements to clients and contributing to the leadership of our IAM capability. The Director role will be responsible for the following areas: Lead the enhancement and development of an IAM strategy for the FS sector by working in collaboration with the leadership of the FS cyber security business, IAM capability and our alliance partners. This will include defining the vision, objectives and...