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Opex Improvement Officer with operational experience in an industrial environment on a production site of at least 5 years (Production, Maintenance, Methods, etc.) This is a six month contract at a rate of £450 to £579 a day (inside IR35) based in Bridgwater, Somerset at least four times a week. Main Responsibilities: You will contribute to the improvement of all the OPEX Quality activities on site for the project with respect to the Management System in force Lead the continuous improvement process and help in the proper application of OPEX tools (visual management including 5S approach, field routines, deployment of...
Desktop Support Analyst/L2 Support/L3 Support required to work onsite five days a week with a large global business based in Clonshaugh, Ireland. You will provide sescond and third line support in the office as well as on the phone. Key responsibilities: Provide second and third line support Install and configure operating systems and software Maintaining PCs to company standards Bug fixes Required skills and experience: Previously provided 2nd and 3rd line IT support Experience in hardware fixes SCCM Active Directory Microsoft Exchange Excellent telephone manner Experienced working in a customer service role
As a Contact Center Solution Architect, you will be responsible for designing and implementing end-to-end contact center solutions that meet the business requirements and objectives of our organization. You will work closely with stakeholders to understand their needs, assess technology options, and architect solutions that optimize performance, scalability, and customer experience. Responsibilities: Collaborate with stakeholders to gather and analyze business requirements for contact center solutions. Design and architect scalable, reliable, and cost-effective contact center solutions that meet business objectives and align with industry best practices. Define system architecture, integration points, data flows, and technical specifications for contact center components including...
As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Configure and customize Genesys software...